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Return Policy

At York Pecan Company, we are committed to providing our customers with the highest quality pecans and nut-based products.  

Due to food safety standards, we cannot accept returns on perishable items.  

If you have any concerns about the quality of the products you received please contact us at yorkpecan@gmail.com within five days of delivery. 

Damages and Issues

If the item is defective/damaged, or if you receive the wrong item, please send a picture of the damaged/defective item to yorkpecan@gmail.com within five days of receiving the item. This allows us to evaluate the issue and make it right. 

Refunds/Credits (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and that your refund/credit has been applied.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at yorkpecan@gmail.com and send your item to York Pecan Company, 2919 Hwy 32 W, Foreman, AR 71836, United States.

Shipping

To return your product, you should mail your product to: York Pecan Company, 

York Pecan Company, 2919 Hwy 32 W, Foreman, AR 71836, United States.

York Pecan Company is not responsible for paying for shipping costs for returning item(s). Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.